Frequently Asked Questions

How do I choose a fragrance?

Each fragrance page describes the scent and its notes. Explore the collection to compare sweet, fruity, warm and woody profiles.

What size are the fragrances?

Our full-size Eau de Parfum bottles contain 50 mL / 1.7 fl oz. Check the individual product page for details.

Can I add my name to the bottle?

Yes. Complimentary name engraving is available on eligible bottles. Enter your chosen name before adding to your cart and double-check your spelling. The online preview is illustrative.

How much does shipping cost?

Shipping eligibility and rates are shown at checkout. Read our Shipping & Returns policy for current rates and delivery estimates.

When will my order arrive?

Orders are typically processed within 1–2 business days, excluding weekends and U.S. public holidays. Standard U.S. delivery is estimated at 3–7 business days after dispatch. These times are estimates.

Can I return my order?

Please review our Shipping & Returns policy before ordering. Eligible change-of-mind returns must be unused, unopened and in the original sealed packaging. Contact us if your order arrives damaged, defective or incorrect.

How can I contact you?

Use our contact form or email eyamfragrance@gmail.com. Include your order number if your question concerns an order.